Why This Newsletter. Why Now.
AI isn’t just a technical shift for the future of work. It’s a human one.
AI is scary for some people. Maybe that’s because pop culture has cast it as the villain for decades. Think of The Terminator or The Matrix. Those stories shaped how generations of people think about this technology.
Now that AI is entering our workplaces, that fear is mixing with a new anxiety. What does it mean for how we work, how we’re valued, and how much control do we still have?
I’ve been working with AI since 2019, first using it in my art practice to explore creativity in new ways.
But my path to this point also runs through design. I spent years inside operations organizations, using design thinking and service design to make complex systems feel more human. Early in my career, I saw how people struggled to adapt to social media and mobile platforms. Whether it was user experience, customer experience, employee experience, or service design at scale, the work was always about one thing: people.
Later, in Web3, I saw another layer. Decentralized labor carried hidden work and an invisible cage. That experience pushed me to look deeper at how technology reshapes not just what we do, but how it feels to do it.
By the time I entered graduate school at Rutgers, those threads came together. I thought I would study decentralized labor economics.
Instead, the more I dug in, the clearer it became that AI’s impact on work was the real story. Not the productivity headlines (which tends to be the focus), but the quiet anxiety people carried in side conversations about how it might change their jobs, their relationships, and their sense of purpose.
My perspective doesn’t just come from researching AI’s psychological impact on workers. It comes from years of working as an experience designer in places where change never stopped. At Google and Twitter, I helped teams adapt to disruption.
What I learned there is simple: tools don’t solve problems, people do. And when change is mishandled, even the best tools fail.
That’s why this newsletter exists. AI isn’t just a technical shift. It’s a human one.
I’m here to practice in public, share what I learn, and ask better questions. If you care about how AI is reshaping the human side of work, this is where we figure it out together.